Q: Why do I need a quality control system? A: HUD-FHA, VA, Fannie Mae, Freddie Mac and most other investors require lenders to have an active quality control system. MRG's QC system meets these investor requirements and can be modified to meet any changes you may require. Q: Who makes the selections? A: You can make the selections or have MRG make the selections from monthly closed loan reports. Q: Can we customize reports? A: MRG has a standard reporting format; however, modifications can be made. Q: What about confidentiality? A: The business relationship is built on a strict assurance of confidentiality. All information that is obtained by MRG is held in the strictest of confidence and will not be released to any party without the clients written consent. Q: Do you charge a fee for the quality control plan? A: MRG provides a full quality control plan at no charge to the client unlike some QC companies who will charge hundreds of dollars for the plan itself. Q: How do I get started? A: Call us at 215-491-0906 or e-mail us at mortgageresourcegroup@gmail.com so we can detail a plan to meet your specific needs.